clé tile Accessibility Statement

Last Updated: December 2025

At clé tile, we are committed to making our website accessible and inclusive for all users, including individuals with disabilities. We strive to ensure that everyone visiting www.cletile.com can access information, browse products, and complete purchases with ease, regardless of technology or ability.

Our Accessibility Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These internationally recognized guidelines help ensure digital content is:

  • Perceivable – Information and interface elements are presented in ways users can perceive.
  • Operable – Navigation and interface components can be used by all users, including those navigating via keyboard or assistive technologies.
  • Understandable – Information and operation of the interface are clear and consistent.
  • Robust – Content remains compatible with evolving assistive technologies and user agents.

We continuously evaluate and improve our website to move toward full conformance with these standards.

Accessibility Features on Our Website

Examples of accessibility improvements implemented across our website include:

  • Clear and consistent heading structure and page hierarchy
  • Keyboard-friendly navigation
  • Sufficient color contrast between text and backgrounds
  • Descriptive link and button text
  • ARIA landmarks and labels to support screen readers
  • Alternative text for non-decorative images
  • Ongoing efforts to improve navigation and ecommerce usability

Third-Party Content and Tools

Some areas of our website rely on third-party platforms or tools to provide services such as ecommerce functionality, product customization, analytics, or embedded media. While we work with partners that prioritize accessibility, we cannot guarantee the accessibility of third-party content or services outside our direct control. We nevertheless welcome feedback if you encounter accessibility barriers in these areas.

Assistance with Orders and Site Access

If you experience difficulty accessing any part of our website or completing a purchase, our team is happy to assist you directly. We can help provide information, place orders, or supply materials in alternative formats upon request.

Alternative Formats

If you need information from our website—such as policies, product documentation, or ordering details—in an alternative format (such as accessible PDF, large print, or Word format), please contact us and we will do our best to accommodate your needs.

Contact Us for Accessibility Support

If you encounter accessibility barriers or have suggestions for improvement, we encourage you to contact us:

Email: contact@cletile.com
Phone: (415) 887-9011

We aim to respond to accessibility feedback as promptly as possible and work toward resolving issues in a reasonable timeframe.

Ongoing Commitment

Improving accessibility is an ongoing effort at clé tile. We regularly review and update our website and digital experiences to better serve all users.

We value your feedback and appreciate your support in helping us create a more inclusive online experience.